707 Resource Management Web Portal

In launching 707 Resource Management in 2008, the team had envisaged a very customer-focused service, one built on trust, honesty, maximum efficiency, and interaction through information flow to customers, with minimum administrative intervention where possible. 707 Resource Management, who had previously built and managed several successful waste and recycling companies, decided that to differentiate their service from the competition they must utilise new technologies. [...]

Technology to Help - Customer Relationship Management

To manage your growing number of customers you need processes in place to address their AND YOUR needs. You need to be able to fulfil the order, checking customer details, stock levels and order status. You also need to be able to track customer service, enhancing service level agreements where ever possible. Creating opportunities and competitive advantage.[...]

A Faster, Leaner, Fitter Future - SAP Business One

The SAP® Business One application provides a single, affordable solution for managing your entire business – from sales and customer relationships to financials and operations. With SAP Business One, small businesses like yours can streamline operations, act on timely and complete information, and accelerate profitable growth.[...]

Lead to Cash - CRM Service Fact Sheet

Optimizing sales and service department potential is crucial for maintaining excellent customer relations. The SAP® Business One application provides support for service, sales, and contract management, allowing you to proactively manage your customer interaction for maximum business gain.[...]

Lead to Cash - CRM Fact Sheet

Acquiring new customers is important for business success, but maintaining customer relationships is just as crucial. The SAP® Business One application provides the tools to turn prospects into customers, grow customer profitability and sales, and increase customer satisfaction.[...]

Lead to Cash - Thought Leadership - CRM Whitepaper

Enhancing the lead-to-cash process can significantly impact what matters in the emerging environment: strong customer relationships and disciplined profitable growth.[...]

Clearly - Economist Intelligence Unit - Improving Customer Relationships An Integrated Approach

Over the past few decades, technology has advanced dramatically to help firms to improve the organisation and management of important customer data.

Software suites have flooded the market, promising to help companies to track sales, log customer interactions and even notify sales agents of cross-selling and up-selling opportunities.

Yet for all their trumpeting of the importance of customer satisfaction, most companies still struggle to come to grips with their customer relationship management (CRM) strategy.

This paper aims to understand better the current state of enterprise CRM initiatives, the obstacles and challenges that companies experience in formulating and executing strategies, and how firms expect these initiatives to play out over the next three years. The major findings are as follows...[...]

SAP Business One - Customer Relationship Management

Acquiring new customers is important for business success, but maintaining customer relationships is just as crucial. The SAP® Business One application provides the tools to turn prospects into customers, grow customer profitability and sales, and increase customer satisfaction.[...]

Agility - SAP Business One Solution Overview

The SAP® Business One application offers a single, affordable way to manage your entire business – from sales and customer relationships to financials and operations. Designed specifically for small to midsize businesses, it helps you streamline processes, act on timely information and accelerate profitable growth.[...]